Refund Policy

This Refund Policy applies to all purchases made on the Hyranse platform, available at https://hyranse.com/, and is operated by Artashes Stepanyan Individual Entrepreneur (trading as Hyranse).

1. 30-Day Money-Back Guarantee

We offer a full refund within 30 days of your first paid subscription purchase.

This guarantee applies to the first paid purchase only. Renewal payments and subsequent purchases are not eligible for a refund under this policy, except where required by applicable consumer law or by our payment provider's buyer terms.

Payments are processed by a third-party payment provider, which is named on the checkout page and on your receipt. Requests under our 30-day Refund Policy should be sent to support@hyranse.com; approved refunds are returned to your original payment method.

For billing, receipt, or charge inquiries unrelated to our Refund Policy, you may also contact the payment provider using the support link on your checkout receipt.

2. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Renewal payments (monthly or annual), except where required by law;
• Requests submitted after 30 days from the original first purchase date;
• Partial periods of any subscription after the first billing period;
• Any purchase other than the first paid subscription purchase;
• Accounts terminated for violation of our Terms of Service or Acceptable Use Policy.

3. How to Request a Refund

To request a refund, please contact us at support@hyranse.com with the following information:

• Your account email address;
• Date of purchase;
• Order or receipt reference (if available);
• Reason for the refund request.

We will review your request and respond within 3 business days. Approved refunds are returned to your original payment method within the timeframe stated in the payment provider's buyer terms. The exact time required for refunded funds to appear in your account may vary depending on your bank or payment provider.

4. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be reflected by updating the "Last updated" date at the top of this page. We will notify our payment provider of material changes to this policy as required. Continued use of the Service after changes take effect constitutes acceptance of the updated Policy.

5. Contact Us